Refunds & Returns

We back up our products with our unconditional money back guarantee! Buy the product, use it and if you're not 100% satisfied, simply return it to us within 30 days for a full refund of the product purchase price, less postage! All that we ask is that you email us first so that we can issue you with a return authorisation.

If you've received your order and the carton appears damaged (and you suspect the contents have sustained damage also), do not open it. Please contact Australia Post and, if the shipment was insured, discuss returns with your local Australia Post office.

Accepted payment types

"Been using your shampoo on my 4 year old ever since he was born and it is brilliant, thank you"
- Victoria, NSW

“Still the best products on the planet. Thanks for keeping them free from everything!”
- Kathryn, Victoria

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